DATA PROTECTION

Responsible for the data processing is:
Dermanence AG
Bahnhofstrasse 104
8001 Zurich
+41 44 482 09 09
info@dermanence.ch

We appreciate your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. Access data and hosting

You can visit our website without giving any personal information. Each time a web page is called, the web server merely automatically stores a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of retrieval, transferred data volume and the requesting provider (access data) and documents the retrieval.

These access data are evaluated exclusively for the purpose of ensuring a trouble-free operation of the site as well as the improvement of our offer. This is in accordance with the  privacy policy of  the preservation of our legitimate interests in the context of a weighing of interests in a correct presentation of our offer. All access data will be deleted no later than seven days after the end of your page visit.

2. Data collection and use for contract execution

We collect personal data if you voluntarily provide us with this information as part of your order or when contacting us (eg via contact form or e-mail). Obligatory fields are marked as such, since in these cases we need the data for contract processing or to process your contact and you can not send the order or the contact without their specification. The data collected is shown in the respective input forms. We use the information provided by you in accordance with the  Privacy Policy  for contract handling and processing of your requests. Insofar as you consent to this according to the  Privacy Policy By choosing to open a customer account, we will use your information to open your account. After completion of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the tax and commercial retention periods, unless you have expressly consented to a further use of your data or we reserve the right to further data use, the is legally permitted and about which we inform you in this statement. The deletion of your customer account is possible at any time and can be done either by a message to the contact option described below or via a designated function in the customer account.

3. Data transfer

To fulfill the contract in accordance with the  Privacy  Policy, we will pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the order process, we will forward the payment data collected to the payment institution responsible for the payment and any payment service providers commissioned by us to the selected payment service. In part, the selected payment service providers collect these data themselves, as long as you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the privacy policy applies  of the respective payment service provider.

4. E-mail newsletter

E-mail advertising with subscribing to the newsletter
When you subscribe to our newsletter, we will use the data required or separately provided by you to regularly send you our e-mail newsletter based on your consent in accordance with the  Privacy  Policy.

Unsubscribing from the newsletter is possible at any time and can be done either by a message to the contact option described below or via a dedicated link in the newsletter. After unsubscribing, we will delete your e-mail address, unless you have expressly consented to the further use of your data or we reserve the right to further data usage, which is permitted by law and about which we inform you in this statement.

5. Integration of the Trusted Shops Trust Badge

To display our Trusted Shops quality seal and the collected reviews as well as the offer of Trusted Shops products for buyers after placing an order, the Trusted Shops Trust Badge is included on this website.

This serves to safeguard our legitimate interests, which are predominant in the context of a weighing up of interests, in the optimal marketing of our offer according to the  data protection declaration . The Trustbadge and the services advertised with it are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne.
When the Trustbadge is called, the Web server automatically saves a so-called server log file, which contains, for example, your IP address, date and time of the call, transferred data volume and the requesting provider (access data) and documents the call. These access data will not be evaluated and automatically overwritten within seven days after the end of your page visit.
Other personal data will only be transferred to Trusted Shops, as far as you have consented to this, decide after the completion of an order for the use of Trusted Shops products or have already registered for use. In this case, the contractual agreement between you and Trusted Shops applies.

6. Cookies

In order to make the visit of our website attractive and to allow the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in an optimized presentation of our offer in accordance with the  privacy policy, Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, ie after closing your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser the next time you visit it (persistent cookies). The duration of storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for specific cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. These can be found for the respective browser under the following links:
Internet Explorer ™: http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies
Safari ™: https://support.apple.com/kb/ph21411?locale=en_US
Chrome ™: http://support.google.com/chrome/bin/answer.py?hl=en&hlrm=en&answer=95647
Firefox ™ https://support.mozilla.org/en/kb/cookies-release-and-approve
Opera ™: http://help.opera.com/Windows/10.20/en/cookies.html

Failure to accept cookies may limit the functionality of our website.

Google Maps
This website uses Google Maps for the visual presentation of geographic information. Google Maps is operated by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (hereafter: Google). This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in order to optimize the presentation of our offer as well as to make our sites easily accessible in accordance with the  privacy policy .
When using Google Maps, Google transmits or processes data about the use of the Maps features by website visitors, including in particular the IP address and location data. We have no influence on this data processing.
Google is certified under the EU-US Privacy Shield. A current certificate can  be  viewed here. As a result of this agreement between the US and the European Commission, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield.
In order to deactivate the service of Google Maps and thus prevent the transmission of data to Google, you must deactivate the Java Script function in your browser. In this case Google Maps can not be used or only partially used.
For more information about Google’s data processing, please refer to Google’s Privacy  Policy . The Terms of Use for  Google Maps contain detailed information about the map service.

7. Social Media PlugIns

Youtube Video Plugins
On this website contents of third party providers are integrated. This content is provided by Google LLC (“Provider”).
Youtube is operated by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”).

For videos from Youtube, which are included on our site, the advanced privacy setting is enabled. This means that no information is collected and stored on Youtube by website visitors, unless they are playing the video. The integration of the videos serves the preservation of our legitimate interests, which predominate in the context of a weighing up of interests, in an optimal marketing of our offer according to the  privacy policy .
For information on the purpose and scope of the data collection and the further processing and use of the data by the providers, as well as their rights and setting options for the protection of your privacy, please refer to the privacy policy of Google  http://www.google.com/intl/de/+/policy /+1button.html.

Our online presence on Facebook, Google, Twitter, Instagram, LinkedIn
Our presence on social networks and platforms serves to improve our communication with our customers and prospects. We inform you about our products and ongoing promotions.
When you visit our online social media sites, your information may be collected and stored automatically for marketing research and promotional purposes. From these data so-called usage profiles are created using pseudonyms. These can be used, for example, to place advertisements inside and outside the platforms that are allegedly in line with your interests. For this purpose, cookies are usually used on your device. These cookies store visitor behavior and the interests of users. This is gem. Data protection the preservation of our justified legitimate interest in an optimized presentation of our offer and effective communication with our customers and prospects. If you are asked by the respective social media platform operators for a consent (consent) in the data processing, eg with the help of a checkbox, the legal basis of the data processing is  Privacy Policy .
As far as the aforementioned social media platforms are headquartered in the US, the following applies: For the US, a decision on appropriateness of the European Commission is available. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can  be viewed here.
The detailed information on the processing and use of the data by the providers on their pages and a contact and your rights and options to protect your privacy, in particular opt-out options, please refer to the below linked privacy policy of the provider. If you still need help in this regard, you can contact us.
Facebook:  https://www.facebook.com/about/privacy/

The data processing takes place on the basis of an agreement between jointly responsible persons according to  data protection declaration , which you can see here:
https://www.facebook.com/legal/terms/page_controller_addendum

Google / YouTube:  https://policies.google.com/privacy
Twitter:  https://twitter.com/privacy
Instagram:  http://instagram.com/about/legal/privacy/
LinkedIn:  https: // www.linkedin.com/legal/privacy-policy

Opt-Out:
Facebook:  https://www.facebook.com/settings?tab=ads
Google / YouTube:  https://adssettings.google.com/authenticated
Twitter:  https://twitter.com/personalization
Instagram:  http://instagram.com/about/legal/privacy/
LinkedIn:  https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

8. Sending evaluation reminders by e-mail

If you have given us your explicit consent in accordance with the Privacy  Policy during or after your order  , we will use your e-mail address as a reminder to submit an evaluation of your order via our rating system.
This consent can be revoked at any time by a message to the contact option described below.

Feedback reminder by Trusted Shops
If you have given us your explicit consent in accordance with the privacy policy during or after your order  , we will forward your e-mail address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne (www.trustedshops.de), to send you a feedback reminder via email.

This consent can be withdrawn at any time by sending a message to the contact option described below or directly to Trusted Shops.

9. Contact and your rights

As a victim, you have the following rights:

  • according to the  Privacy Policy,  the right to request information about your personal data processed by us in the scope specified therein;
  •  the right, in accordance with the  Privacy Policy, to demand without delay the correction of incorrect or completed personal data stored by us;
  • according to the  Privacy Policy,  the right to request the deletion of your personal data stored with us, as far as not further processing
    – to exercise the right to freedom of expression and information;
    – to fulfill a legal obligation;
    – is necessary for reasons of public interest or
    – for asserting, pursuing or defending legal claims
    ;
  • according to the  privacy policy,  the right to demand the restriction of the processing of your personal data, as far as
    – the accuracy of the data is disputed by you;
    – the processing is unlawful, but you reject its deletion;
    – we no longer need the data, but you need it to assert, exercise or defend legal claims, or
    – you  object to the processing in accordance with the  Privacy Policy ;
  • according to the  Privacy Policy,  the right to receive your personal information provided to us in a structured, common and machine-readable format or to request that it be transmitted to another person in charge;
  • according to the  privacy policy,  the right to complain to a supervisory authority. In general, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

For questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data and revocation of granted consent or objection to a particular use of data, please contact us directly via the contact details in our imprint.

Right of objection
To the extent that we process personal data as described above in order to safeguard our legitimate interests, which are predominant in the context of a weighing up of interests, you can object to this processing with effect for the future. If the processing is for the purpose of direct marketing, you can exercise this right at any time as described above. Insofar as the processing takes place for other purposes, you are only entitled to a right of objection if there are reasons that arise from your particular situation.

After exercising your right to object, we will not further process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing of the assertion, exercise or defense of Legal claims serves.

This does not apply if the processing is for direct marketing purposes. Then we will not process your personal data for this purpose.

Privacy policy  created with the  Trusted Shops lawyer  in cooperation with  Wilde Beuger Solmecke lawyers .

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